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"Understanding Allergies for Restaurant, Bar, and Hotel Teams"

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By enhancing allergen awareness in hospitality, we empower restaurants, bars, and hotels with essential tools and knowledge to ensure guest safety and compliance. Through interactive mini-assessments, practical guidelines, and downloadable resources, we attempt to help teams build confidence in managing allergens, avoiding cross-contamination, and delivering exceptional service. Join us in creating safer dining experiences for everyone.

↓↓↓ Select the area of allergy awareness that interests you most today↓↓↓

14 CULPRITS
CUSTOMER INTERACTION
AWARENESS
A SOUS CHEFS VIEW
ALLERGEN COMPLIANCE
FOH -02
ADVANCED LEGAL ISSUES
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customer interaction foh
This assessment evaluates the knowledge and skills of front-of-house staff in handling allergen-related customer interactions. It focuses on understanding allergen safety, legal requirements, and effective communication with customers. The aim is to ensure that candidates can confidently and accurately provide allergen information, avoid cross-contamination risks, and respond appropriately to allergen-related situations. The questions are designed to reflect real-world scenarios and emphasize practical knowledge and decision-making.
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the importance of allergy awareness

This assessment ensures that all staff levels, from kitchen to front-of-house and management, understand their role in allergen awareness and prevention. By dividing responsibilities, it emphasizes legal compliance, customer safety, and the importance of continuous improvement.

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allergens for a sous chef
This assessment evaluates the advanced knowledge and skills of sous chefs in handling allergens during food preparation. The focus is on identifying hidden allergens, managing cross-contamination risks, and ensuring compliance with food safety regulations. Candidates are expected to demonstrate their ability to implement and oversee allergen protocols while maintaining clear communication with the team to ensure the safety and satisfaction of all customers.
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legal allergens advanced compliance
The purpose of this assessment is to evaluate advanced knowledge and understanding of Allergen Legal Compliance within the food industry in Ireland It aims to ensure that professionals are well-versed in Irish and EU regulations, best practices, and legal responsibilities associated with allergen management in restaurants, bars, and food establishments. This includes comprehension of labelling requirements, preventive controls, and the implications of non-compliance.
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customer interaction foh - 2
This advanced assessment evaluates the knowledge and expertise of front-of-house staff in managing complex allergen-related situations. The focus is on advanced decision-making, nuanced understanding of allergen laws, and proactive customer communication. Candidates are expected to apply their knowledge to challenging scenarios and demonstrate a comprehensive approach to allergen safety, ensuring legal compliance and exceptional customer care.
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legal compliance regarding allergens
This assessment evaluates the knowledge of legal and compliance requirements specific to allergen management in the food industry. Candidates are expected to demonstrate their understanding of allergen laws, labelling, customer communication, and risk management practices to ensure compliance and customer safety.
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